Waylands - Volvo Cars Swindon
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- Based on 41 verified purchases in the last 3 months
Waylands - Volvo Cars Swindon Verified Purchases
Total Active Purchases:
890
(Verified: 890)
Hello Theresa,
Thanks for your 4 star review. We know perfection is difficult to achieve, but can you help us understand how we can get there? If so, please contact the dealership directly.
Kind regards, Waylands Volvo Swindon
I had a great experience at Waylands Swindon because Phil Bounds was very helpful and guided us through the process.
Hello Jacqueline,
We're pleased to hear that Phil was able to provide you with excellent guidance throughout your experience. We appreciate his efforts in making sure you felt supported during your visit.
Kind regards, Waylands Volvo Swindon
The experience at Waylands Swindon was good because the car I was interested was available. The vehicle was in excellent condition. The process of buying was easy.
Hello Micheal,
We're happy you had a positive experience at Waylands Swindon! We're glad to hear that the car you were interested in was available and met your expectations, and that our process made it easy for you to purchase.
Kind regards, Waylands Volvo Swindon
I'd recommend Waylands Swindon because from enquiry to purchase the process was easy and quick.
Hello Geoff,
We're glad to hear that our process from enquiry to purchase was easy and quick for you, which is exactly what we strive for in terms of customer experience. We'll keep working hard to make sure every interaction with Waylands Swindon is just as smooth.
Kind regards, Waylands Volvo Swindon
Hello Timothy,
Thank you so much for your brilliant rating. Please contact us directly if there is anything else we can help with.
Kind regards, Waylands Volvo Swindon
We'd like to mention Bidev Thapa who was our sales person (Product Genius) throughout the process. He was charming, polite, professional and very knowledgable. The only disappointment we have is the following: during the conversations we were lead to believe that the next service of the vehicle in a few months time would be complimentary. After agreeing the sale we asked if the free service could be put in writing only to be told this was not said to us. We were very sure, or at least this was our perception that it had been. Bidev tried very hard to obtain sanction from his line manager that this could be allowed. The Sales Manager dug in his heels and would not budge. This left us rather disapointed which was a shame as everything else was very favourable. The relatively low cost of a service would have made us totally satisfied customers rather than just satisfied, but they didn't seem to take that into consideration.
Hello Colin,
Thank you for taking the time to share your feedback about your experience with our team. I'm sorry to hear that we fell short in meeting your expectations regarding the complimentary service. It's clear that Bidev went above and beyond to try to make it right, but unfortunately, we couldn't accommodate your request.
Kind regards, Waylands Volvo Swindon
Contact
Location
Hours
Closed
Friday
8:00am - 6:00pm
Saturday
8:30am - 5:00pm
Sunday
11:00am - 4:00pm
Monday
8:00am - 6:00pm
Tuesday
8:00am - 6:00pm
Wednesday
8:00am - 6:00pm
Thursday
8:00am - 6:00pm
